Management is the care and feeding of the invisible. You’re doing your best when it appears the least is happening. I love the thrill of the last month of a release as much of the next guy, but I suspect the reason we’re yelling at each other, working weekends, and feeling the depressing weight of compromise is because we’re surrounded by Malcolm events [, seemingly insignificant events that are intent on screwing you in an unlikely way.]
Michael Lopp — Managing Humans