After determining that a significant number of customers were running outdated versions of WordPress, Bluehost’s development team created a unique Perl script utilizing WP-CLI (WordPress-Command Line Interface) and custom code to update WordPress sites going back to version 1.0.2. Bluehost completed exhaustive tests and reviews to ensure the script resulted in minimal disruptions or site downtime.
In this impressive undertaking, 99% of WordPress sites on Bluehost’s platform were upgraded successfully with fewer than 0.007% of customers reporting any issues. Since implementation, the company has seen a significant 18% reduction in technical support requests relating to WordPress. Bluehost has further implemented this new technology to continually update WordPress websites to ensure customers on its platform enjoy the security of an up-to-date WordPress site going forward.